Privacy Policy

Last Updated:

At Ombravenix, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully to understand our practices regarding your personal data.

Information We Collect

We may collect personal information that you voluntarily provide to us when you:

  • Register for our services or classes
  • Sign up for our newsletter
  • Fill out a contact form
  • Purchase a membership or products
  • Participate in surveys or promotions

The personal information we may collect includes:

  • Name, email address, phone number, and mailing address
  • Billing information and payment details
  • Health and fitness information relevant to our services
  • Account preferences and communication preferences
  • Feedback and correspondence, such as emails or chat messages

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

  • IP address and browser type
  • Operating system
  • Pages visited and time spent on those pages
  • Referring website addresses
  • Other diagnostic data

How We Use Your Information

We may use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Respond to your inquiries and provide customer support
  • Send administrative information, such as updates, security alerts, and support messages
  • Send promotional content and newsletters (with your consent)
  • Monitor and analyze usage patterns and trends
  • Protect against, identify, and prevent fraud and other unlawful activity
  • Comply with our legal obligations

Data Sharing and Disclosure

We may share your personal information in the following situations:

  • Service Providers: We may share information with third-party vendors, consultants, and other service providers who perform services on our behalf.
  • Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
  • Legal Requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities.
  • With Your Consent: We may share your information with your consent or as otherwise disclosed at the time of data collection or sharing.

We do not sell, rent, or lease your personal information to third parties for their marketing purposes without your explicit consent.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access: You have the right to request copies of your personal information.
  • Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • Erasure: You have the right to request that we erase your personal information, under certain conditions.
  • Restrict Processing: You have the right to request that we restrict the processing of your personal information, under certain conditions.
  • Object to Processing: You have the right to object to our processing of your personal information, under certain conditions.
  • Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, accidental loss, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Retention of Data

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the data, and applicable legal requirements.

Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to remove that information from our systems.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]

Phone: +61 4 3817 6259

Address: 123 Wellness Way, Sydney, NSW 2000, Australia